Managed IT Services

Anti-Virus.

BLOCK ALL MALWARE, BOTH KNOWN AND EMERGING

•Signature-based scanning – Extensive, signature-based threat detection works to block all known threats.

•Heuristic checks – Protect against previously unknown threats using heuristic checks, which detect unrecognized viruses in a sandbox environment away from a business’s core systems.

•Continuous, real-time monitoring – Ongoing scans of your system help detect programs that perform behaviors and actions commonly associated with malware exploits.

MINIMIZE RESOURCES NEEDED FOR THREAT PREVENTION

•Lightweight scans – By reducing the size of scans,system resources can maintain high performance levels.

•More accurate scanning – Scans that are more precise will reduce the number of false positives.

•Scheduling options – Schedule deep scans for off-hours so you don’t disrupt employees during important productive hours.

CONTROL MORE OF YOUR VIRUS PROTECTION

•Default policies – Save time by using our default policies for servers, desktops and laptops.

•Customization – Create your own policies by modifying factors such as quarantine rules, exclusion settings and definition update schedules.•Better control – Depending on your system needs, you can pause or cancel scans.

•Easy roll out – Deploy Managed Antivirus in bulk across sites, servers and workstations.

•Endpoint branding – Set up your Managed Antivirus instance to include your company name, website and support details.

Web Filtering.

Active Discovery allows users to view every device on the network, add new devices, and categorize them. Users can also track addresses, IP addresses, Operating Systems and hostnames — all while blocking unmanaged devices from compromising networks.

Web Protection secures networks against websites and lets users track trends with detailed reporting.

• Stay on top of bandwidth usage with alerts when devices exceed thresholds
• Block users from visiting suspected and confirmed unsafe sites
• Set white lists and black lists to override category based filters
• Apply Web Bandwidth checks
• Filter Internet activity by day, category and URL to reveal trends, spikes and irregularities
• Complete with detailed reporting tools to let you analyze browsing activity and demonstrate the effectiveness of web security

Email Protection.

Email Protection provides best-in-class protection against email-based threats, such as spam, viruses, phishing, malware, ransomware, harvesting, and more.

The systems are in sync with the central intelligence databases—core to the Intelligent Protection & Filtering Engine—and receive real-time pattern-based threat-recognition updates to help protect against emerging email-borne threats.

Mail Assure offers protection for your businesses at an affordable price.

The Mail Assure solution uses some of the most sophisticated malware detection and antivirus, anti-spam (AV/AS) technology, leveraging a constantly updated threat engine based on input from over 13 million domains added to the system—of which over two million domains are actively processing email per month.

For example, if a new phishing attack arises in Brazil, it is added to the Mail Assure threat database, helping protect other users throughout the rest of the world. The threat engine incorporates the results of SMTP behavior and reputation checks, content checks, user input from quarantine management, and more.

BACKUP & RECOVERY.

Our ability to do backup of documents allows for quick access in case of loss of data.

On top of document backup our offerings also include full backup of data including all data on the workstation in either the 100GB or 500GB allotments.

Risk Intelligence Audits.

View reports on the potential financial impact of your at-risk data.

This includes

Mobile Devices.

IMPROVE YOUR EFFICIENCY

•Streamline processes – Fast, automated setup and maintenance of mobile.

•Remote configuration – Easily configure email and Wi-Fi access remotely.

•Centralized view – Access all information within a single dashboard view.

INCREASE VISIBILITY

•Access the information you need – See device ownership and handset details.

•Track your devices – Use location tracking and reporting for a detailed breakdown of locations where devices have been logged.

•Bandwidth monitoring – Monitor devices for data usage.

GAIN GREATER CONTROL

•Safeguard data – Remotely lock, set passcodes or wipe devices.

•Protect devices – Configure detailed security settings.

•Comprehensive device management – Support for Apple iOS, Google Android and Microsoft Windows phone devices and tablets.

Remote Management.

MAXIMIZE VALUE

•Fix problems quickly – Connect immediately to resolve issues, even through firewalls.

•Lower costs – Provide faster support to more users without additional staff and travel expenses.

•Keep productivity high – Remediate issues from your own desk.

•Report – Track, analyze and report on details regarding Remote Access sessions.

OFFER SEAMLESS SUPPORT

•No disruption to users – Remedy issues behind-the-scenes while users continue working.

•Attended or unattended – Access machines whether the end user is present or not.

•Secure connection – Access machines through a highly secure connection that has low impact on bandwidth.•Anytime access – Solve IT issues anytime, even outside of working hours from a mobile device

COMPLETE ACCESS

•Manipulate the file system – Move, copy and delete files remotely.

•Map network drives – Map drives, edit the registry and install software.

•Manage processes – View running processes and their sources they’re using, kill non-responsive processes and add a process check to monitor problem processes.

•Monitor dependencies – Show service dependencies and add a Windows Service Check to monitor problem services.

•Control services – Start, stop and restart services and change the startup type of a particular service.