Privacy Policy

Inteloc LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or utilize our managed IT and technology services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or utilize our services.

1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to the website, such as our online contact forms, support requests, or newsletter subscriptions.
Technical and Usage Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or our service intake processes to:

Deliver, manage, and maintain managed IT services, support tickets, and technical infrastructure.
Respond to customer service requests, inquiries, and technical support needs.
Fulfill and manage purchases, orders, payments, and other transactions related to our services.
Send you administrative information, service updates, policy changes, or operational alerts.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations, such as:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are strictly bound by confidentiality agreements.

4. Mobile Information and SMS Compliance

We value your privacy and are committed to protecting the information you share with us regarding mobile communications.

SMS Consent & Opt-In: By providing a mobile phone number to us via our online web forms, intake documents, or direct requests for support, you explicitly consent to receive SMS text messages from Inteloc LLC regarding your technical inquiries, support updates, and service alerts. Consent is obtained prior to the first SMS message being dispatched.
No Sharing of Mobile Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How to Opt-Out: You can choose to stop receiving SMS messages from us at any time. To unsubscribe, simply reply STOP to any text message received from us. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your ongoing support interactions and technical requests. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Inteloc LLC

Mail: 748 S. Meadows Pkwy A948 Reno NV 89521

Phone: 775-227-2228

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the IT consulting, managed services, support, and related offerings (the “Services”) provided by inteloc (“inteloc,” “we,” “us,” or “our”). By engaging inteloc for Services, submitting a support request, or otherwise using our website or Services, you (“Client,” “you”) agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Description of Services

Inteloc provides IT consulting and support services for small businesses, including but not limited to: remote and on-site help desk support, managed cybersecurity and antivirus protection, network and Wi-Fi services, cloud-based backup, remote monitoring and management (RMM) of desktops and laptops, VoIP Phone systems, hosted email and Microsoft 365 services, custom websites and web hosting, and provisioning of computers, printers, and related hardware. Specific services, deliverables, and pricing for a given engagement will be described in a separate service agreement, quote, or invoice, which is incorporated into these Terms by reference.

2. Client Responsibilities

You agree to provide accurate and current contact, account, and system access information necessary for us to perform the Services. You are responsible for maintaining appropriate data backups independent of any backup services we provide, unless otherwise specified in a written service agreement. You agree to use our Services only for lawful business purposes.

3. Payment Terms

Fees for Services are as set out in your applicable quote, service agreement, or invoice. Invoices are due upon receipt unless otherwise agreed in writing. Late payments may result in suspension of Services until the account is brought current.

4. Communications and SMS/Text Messaging

As part of providing support and service-related communications, inteloc may contact you by phone, email, or SMS/text message regarding support requests, service updates, and appointment scheduling. SMS communications are sent only to clients who have separately and affirmatively opted in to receive text messages, as described in our Privacy Policy. You may opt out of SMS communications at any time by replying STOP, or request assistance by replying HELP. Message and data rates may apply. Opting out of SMS does not affect your ability to receive service through other communication channels (phone or email).

5. Limitation of Liability

To the fullest extent permitted by law, inteloc’s total liability arising out of or related to the Services will not exceed the amount paid by you to inteloc for the Services giving rise to the claim in the three (3) months preceding the claim. inteloc will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunity, even if advised of the possibility of such damages.

6. Warranty Disclaimer

Services are provided on an “as is” and “as available” basis. While inteloc uses commercially reasonable efforts to deliver reliable IT services, we do not warrant that the Services will be uninterrupted, error-free, or fully secure against all possible threats, as no IT security solution can guarantee absolute protection.

7. Termination

Either party may terminate ongoing Services in accordance with the notice terms specified in the applicable service agreement. inteloc reserves the right to suspend or terminate Services immediately in cases of non-payment or misuse of our Services.

8. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by an updated “Last Updated” date on this page. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law principles.

10. Contact Us

Questions about these Terms can be directed to: